Delivery and FAQs

Delivery Costs (UK)

  • Prints: £5.00 (Royal Mail 1st Class)
  • Greeting Cards: £2.50 (Royal Mail 1st Class)
  • Canvas Prints: £10.00 (UK delivery, tracked service where applicable)

Delivery charges apply per order unless otherwise stated at checkout.


Production Times

All products are made to order.

  • Standard print production time is approximately 5–7 working days
  • This may occasionally be shorter or longer depending on order volume and printing capacity

If you require your order urgently, please contact me before placing your order at hello@sambinding.co.uk.


Delivery Times

Once dispatched:

  • UK orders typically arrive within 1–2 working days via Royal Mail
  • Canvas prints can take 5-7 days, however contact me if you require a faster option

Delivery times are estimates and may be affected by postal delays outside our control.

If your order does not arrive within the expected timeframe, please check with your local delivery office in case a delivery attempt has been made.


Canvas Prints

Canvas prints are made to order and may require a longer production time than paper prints.

Production times can vary depending on workload and fulfilment capacity.

Delivery times are in addition to production time and may vary.

If your order is time-sensitive, please contact me before placing your order at hello@sambinding.co.uk.


International Orders

For orders outside the UK, please contact me before placing an order.

I will confirm whether shipping is available and provide delivery options where possible.


Print Information

Prints are available in A5, A4, A3, A2, A1, A0 sizes for UK orders (unless otherwise specified). If you require a different size, please contact me.

All prints are fine art giclée prints.

Paper Types

  • UK orders: 300gsm Somerset Matte fine art paper with a 25mm white border
  • International orders: may vary depending on fulfilment requirements and destination

If you require a specific size or finish, please contact me before ordering.


Missing or Delayed Orders

If your order has not arrived within the expected timeframe:

  • Please make sure you have not received a delivery card. If that is the case, please check with your local Royal Mail sorting office in case it has been sent there instead
  • Contact me at hello@sambinding.co.uk if you still need assistance

Damaged Orders

If your order arrives damaged, please refer to our Returns & Replacements Policy and contact us within 7 days of delivery with photographic evidence.


Notes

All items are individually made to order. Production and delivery times may vary slightly during busy periods.